What's included?

• customers' payments are protected for up to 14 days from the purchase date
• includes the online payment processing fees; customers can pay securely with credit/debit cards and PayPal
• automatised refund system where customers can request a refund from their account section
• for merchants renting out products, we manage customers' deposits on their behalf
• a reactive customer service where all messages are answered within 1 hour
• we mediate and resolve any disagreement between customers and merchants
• our fees include VAT; customers who are VAT registered can deduct it